Emperador

All in all, it's chic place that has really good staff especially at reception desk.

The place was well-maintained, with its genuinely helpful staff especially at reception desk.

Whole place was clean with epic views; great location by the metro from the airport. Very very nice and courteous staff especially at reception desk, which was unquestionably a plus.

Rich breakfasts and outstanding food available. Exceptional view at the street and large and airy room.

Quiet efficient air-conditioning, a terrace, and a coffee machine in the room, great and unbeatable location.

The place was neat and truly exceptional, had patient staff especially at reception desk. I liked the room with very comfortable bed.

Local food, exceptional service and panoramic view of the sunset. Tastefully decorated room with an old fashioned decor and a very well appointed bathroom. The elegant ambiance in the sky bar.

Extremely slow staff!

The place was brilliant and beautiful and the staff were polite, the location was unbeatable close to popular touristic attractions. The breakfast in the authentic restaurant with view of street view was varied and excellent.

We had a big bedroom.

Tidy place and magnificent location, liked caring and patient staff. My room was reasonably well appointed with comfortable beds, a good size bathroom plus the smell of cigarettes, and the check-out was late. It was as expected, had a very very good stay in the last vacation.

Excellent value, room was air-conditioned, staff were really efficient. Our room had a comfortable bed and a splendid view. The location was super central, not far from all main attractions, restaurants and shopping area, the surrounding areas and all the shops, restaurants, and local things.

The breakfast was varied and amazing and with gorgeous food. Decent sized and silent rooms, yet the view was unpleasant. The setting was marvellous, just off the major attractions, many subway lines and a metro station. I ate in the authentic restaurant nearby.

The hotel staff was very rude.

The place was fairly clean, I booked the twin room with street views, everything was excellent. The location was great and fab as for me, so close to all the shops, Restaurants and most of the main attractions.

It was in a very central setting in the center of everything.

This is a hotel go-to for Madrid! Everything is well-maintained, I enjoyed immaculate room and unbeatable location. The atmosphere of the property is elegant! The authentic restaurant is excellent place to hang out, with view of street view.

Varied and amazing breakfast, air conditioned queen room. Caring and patient staff especially at reception desk!

The place was fairly clean and staff were polite, I greatly enjoyed marvellous and unbeatable location. The food was gorgeous, had a huge variety of options.

The restaurant was really nice with view of street view here, I had excellent dishes.

The hotel's location is excellent and the staff are attentive and caring. They offer a nice size, tastefully decorated rooms with balcony, minibar with glasses, an iron.

The staff is caring here, the services are exceptional, and location is incredible next to central Madrid, the royal palace, walkable distance to the retiro park and excellent restaurants. The breakfast is varied and marvellous, available with free sparkling wine and gorgeous food, for example.

The room was silent and airy with a window that opened onto the street.

Fairly clean place with very-very nice and courteous staff members and palace views. Elegant room and good size bathroom with a shower, a hairdryer, and bath sheets. Nice area, very central location so close to transport, the San Domingo metro station, and Gran Via a very lively street. Plus, walking distance to a State - owned museum.

The place is well-maintained and well-appointed and has excellent location to nearly everything. The room is romantic and tastefully decorated with a nice bathroom, everything is very good.

We were there for 2 days, everything was very good, enjoyed its perfect and incredible location not far from restaurants and shopping options, and the theaters, plenty of shops and restaurant.

Reasonably priced and tidy place offers marvellous breakfast and perfect location easy to get to from the airport by Metro. The rooms are a nice size and brand-new with comfortable beds and smoke detectors. The street view from the window is splendid.

Sensational breakfast with a lot of options, brilliant and clean place. Bright and elegant room with a comfortable interior.

The breakfast was rich and amazing at Jamon 55, and all the food was outstanding. The superior king room was silent, new-fashioned, with a great-sized bathroom.

Truly exceptional place for a visit to Madrid with magnificent location right in the centre and exceptional services. Fabulously helpful and patient staff; easy check in. Rich breakfast - a huge variety of meals.

The staff were gentle in the whole hotel. I booked great-sized and silent room, that was offered with very comfortable beds, a good size bathroom, as for instance.

Spacious room with a great view, a balcony, as example. Good and unbeatable location in the centr of everything with views of the Madrid skyline.

The restaurant food is great, and the breakfast offered is rich and marvellous with Jamon 55, free sparkling wine plus gorgeous food.

Wonderful and clean accommodation with marvellous location just off Gran Via as well as many shops, bars, restaurants.

Everywhere was clean, room with quiet efficient air-conditioning, a terrace, and a coffee machine was really spotlessly clean and silent.

Our rooms were silent and airy here with all comfort, comfortable beds plus terrace. The vibe here was elegant. Besides, the parking was nearby. The location was marvellous and lovely for walking around a famed street. We dined at a really nice nearby restaurant with Spanish dishes.

The location was very busy.

Perfect location in Madrid, very close to other dining options, Gran Via, and ' el centro' of Madrid. A nice size & tastefully decorated room with comfortable beds.

The room is airy and practical, the staff are outstandingly accommodating people especially at reception desk.

The room is good-sized and stylish with extremely comfy bed.

1st class family-friendly place, it has excellent and perfect location close to many shops, bars, restaurants and the Plaza Mayor, the Emperador, and most local bars and eateries.

Great food, gentle staff especially at reception desk. Decent sized and silent room with extremely comfy bed and smoke detectors for safety measures.

Neat and nicely appointed place, varied breakfast with a wide array of options. Clean pool, absolutely perfect location right in the centre of all the activity. Besides, easy to get to a famed street.

They gave us a twin room with great views, terrace and a balcony. The breakfasts here were sensational with sausages, cookies and including free sparkling wine. Thoroughly enjoyed the location to enter the airport when arriving at the airport by underground.

Their staff were quite rude.

Impressive and fairly clean place to stay in, it has very-very nice and courteous staff especially at reception desk. The room is elegant with carpet on the floors, also they can offer wake-up service.

Views are awful.

Perfect rooms with a view, and good pool. Great facilities.

Awful views from the window.

Tidy place with splendid views and unbeatable location easy to use the metro or walk to all major tourist attractions. Especially helpful staff and varied breakfast with variety of options. Had reasonably well appointed room and a very very good stay for my last two nights.

Nicely appointed tidy property, it has patient staff especially at reception desk. The breakfast is rich at Jamon 55, had local food. It boasts stunning, incredible location just off Right next to a metro station and particularly the restaurants and other dining options. Centro district deserves to be explored😃🙂

The staff were exceptional and polite as well, would come here again.

Efficient personnel, fabulous and elegant rooms with balcony, great views, for example.

Our room was tidy with still good quality, a nice bathroom, the smell of cigarettes.

Clean and 1st class place with genuinely helpful staff especially at reception desk. Very well maintained building and a nice size rooms with a view. Varied and marvellous breakfast at Jamon 55 and unbeatable location.

Clean place with pleasant and welcoming staff and EXCEPTIONAL view especially at sunset. Rooftop bar in the hotel.

It had very central location close to Sierra Nevada. It was set in a lovely area.

Location: the hotel was very close to Madrid, Madrid central area, and all the main tourist attractions. Centro district was worth staying in.

The setting was very busy.

Guest room was bright and practical with very comfortable bed.

My room had not so great view.

the early check-in along with the efficient and superfriendly staff.

Everything was good, consistently courteous staff, lovely views of the sunset. Overall it was spotless and silent, with a private bathroom.

The daily service was terrific. My room was spotless with extra bed and balcony plus minibar. Efficient and exceptional staff made my stay a really comfortable experience.

It was an impressive place to stay with great value. The staff was welcoming and exceptional from arrival until we left.

Clean place with pleasant and attentive staff and amazing view especially at sunset. Comfortable bed, elegant room. Prime location to Do Design. Also - right by Grand Via, Spain and Madrid.

Our accommodation was set in a central location adjacent to Grand Via, public transport and the center. We were in a fashionable and elegant room with an exceptional view.

Stunning and brilliant location for our visit to a large urban plaza within walking distance of the hotel. Plenty of satisfactory breakfast options.

The whole building was clean and had an elegant atmosphere. The room with extra bed. The location was magnificent, within walking distance of a vast pedestrianized public square. We enjoyed staying here and will come back.

Fab and awesome location, at a medium distance from an iconic street.

The best thing is location - close enough to Madrid and restaurants and shops. The staff are pleasant, the breakfast is varied. We stay in queen room quite often, it is bright and fashionable.

The location was unbeatable and magnificent, next to very easy to get to-and-from airport by metro and centre of Madrid. I was surprised by the amazing street view...

Some people working there were very unpolite.

Spend our time here amazingly. A wide range of restaurants to eat close by, like Streetxo that was only 10 minutes' walk away.

This hotel was decent base for exploring Madrid, greatly enjoyed it. For breakfast venue charges 21 eur per person per day.

Really really close to plaza mayor. Everything met the purpose😀

Good base for a vacation in Madrid! We really enjoyed the pool. The rooms met expectation...